Rooba
/
boinc
mirror of https://github.com/BOINC/boinc.git
1
0
Fork 0
Code Issues Packages Projects Releases Wiki Activity
Page: TroubleshootClient_New
Pages
API Implementation ATI Radeon Account managers AccountControl AccountManagement AccountManagers Adaptive Replication AdminAlphaTest AdminApprovedProjects AdminDepLibs AdminDepLibsCurl AdminDepLibsOpenSSL AdminDepLibsSqlite AdminDepLibsZlib AdminInstallerMac AdminInstallerUnix AdminInstallerWin AdminLocalize AdminReleaseAndroid AdminReleaseManagement AdminRoles AdminTasks AdminWrappers Advanced view AlphaInstructions AndroidBoinc AndroidBoincImpl AndroidBoincTesting AndroidBoincTodo AndroidBuildApp AndroidBuildClient AndroidBuildStatus AndroidGuiDiscuss Anonymous platform AppCoprocessor AppDebug AppDebugAndroid AppDebugWin AppDev AppFiltering AppIntro AppLibraries AppMultiThread AppPlan AppPlanSpec AppVersion AppVersionNew Apple Metal Support AssignedWork Assimilation introduction Assimilators in C Assimilators in scripting languages AutoFlops AutoUpdate BOINC Client BOINC Data directory BOINC Help BOINC Manager BOINC Security BOINC screensaver BOINC apps (introduction) BOINC community BOINC events BOINC overview BOINC projects BOINC software development BOINConPhones BackendLogic BackendPrograms BackendState BackendUtilities BadgeDoc BadgesOld BashCommandCompletion BasicApi BasicConcepts BerkeleyTasks BetaTest BlackList BoincBasics BoincContributersCall BoincDocker BoincFiles BoincGovernanceWorkingGroups BoincIntro BoincLite BoincPapers BoincPlatforms BoincPmcPage BoincPr BoincProjectsCall BoincSecurity Boinccmd tool BuildClientProcedure BuildMacApp Building BOINC on Unix Building BOINC software CamelCase CancelJobs CertSig Changes to this Wiki Choosing and joining projects Client configuration Client release notes ClientAppConfig ClientDataModel ClientFiles ClientFsm ClientLogic ClientOpaque ClientSched ClientSchedOctTen ClientSchedOld ClientSchedVersionFour ClientSetupLogicWin ClientSetupLogicWinFileLayout ClientSetupLogicWinSix ClientSetupLogicWinSixCleanup ClientSetupWinSix ClientSim CloudServer CodeSigning CodingStyle CommIntro Command line job submission CompileApp CompileAppLinux CompileAppWin CompileClient CompileWithWxWidgets CompoundApps Computation credit Computing with BOINC CondorBoinc ConferenceList Contact BOINC ContributePage Controlling BOINC remotely CoreClient CpuSched Create a BOINC server (cookbook) CreateProjectCookbook Creating a skin for the BOINC Manager Creating custom installers CreditAlt CreditGeneralized CreditNew CreditNotes CreditOptions CreditProposal CreditStats CrossProjectUserId CudaApps DataBase DataFlow DbDump DbIds DbPurge DebugClientWin DeleteFile Deploy Linux apps using VirtualBox (cookbook) DesignKeywords DesktopGrid DevMethodologies DevProcess DevProjects DevProjects_New DevQualityAssurance Development_Workflow DiagnosticsApi DirHierarchy DiskManagement Docker and WSL Docker app cookbook Docker app implementation Docker apps Docker design alternatives Docker universal app web interface Docker universal app DownloadInfo DownloadOther DrupalConversion DrupalIntegration EastCoast08 Editing computing preferences with the BOINC Manager EmBoinc EmailChangeNotification EmailLists Error handling (cookbook) Error handling (introduction) ErrorReference Error_Abortingtask_Exceededdisklimit Error_Cantdeletepreviousstatefile Error_Givinguponupload Error_Schedulerrequestfailed ExampleApps FileCompression FileDeleter FileList FileUpload FortranApps Fossils GPU computing GPUApp GSoC_13 GdprCompliance GetFile GetFileList GitMigration Global prefs override.xml Going public GpuSched GpuSync GpuWorkFetch GraphicsApi GraphicsApiOld GraphicsApps GraphicsHtml GridIntegration GuiRpc GuiRpcProtocol GuiUrls HTMLGfx HarzPics Heat and energy considerations Home Homogeneous App Version Homogeneous Redundancy Host identification and merging HostId HostMeasurement How BOINC works HtmlOps Initialization files InstallDrupal Installing BOINC on Debian or Ubuntu Installing BOINC on EC2 Installing BOINC on Fedora Installing BOINC on Gentoo Installing BOINC on Ubuntu Installing BOINC Installing on Android Installing on FreeBSD Installing on Linux Installing on MacOS Installing on Windows IntermediateUpload JavaApps Job processing (cookbook) Job processing (introduction) Job replication JobEst JobIn JobIntro JobKeywords JobPinning JobPrioritization JobReplication JobSched JobSizeMatching JobStage JobStatus JobSubmission JobTemplates KeySetup LammpsRemote LdapSupport Linux file permissions Linux DEB and RPM support Linux installer LocalityNew LocalityScheduling Locating stolen computers LogExtension LogRotate LowLatency MacBacktrace MacBuild MacDeveloper MacDeveloperProjects Maintain your BOINC project MakeProject ManagerImpl ManagerMenus MasterUrl MediaWiki MemoryManagement Missing Linux shared libraries MpiApps MultiHost MultiSize MultiUser MultiUserPriority MysqlConfig Network related problems NetworkApps NonCpuIntensive Notifications OpenCL Applications OpenCL CPU applications OpenId OpenclCpu OptionsApi OrgGrid OtherProjectDocs PMC_Minutes PMC_Minutes_2017_12_15 PMC_Minutes_2018_01_10 PageTemplates PasswordHash PayPalDonations Per user file sandbox PerAppCredit PersFileXfer PhpDb PhysicalFileManagement PlanClassFunc PortalFeatures PowerManagement Preferences PreferencesXml Prefs2 PrefsImpl PrefsOverride PrefsPresets PrefsReference PrefsReference_Time PrefsRemodel PrefsUnification PrepareLinuxBuildMachine Process_proposals ProfileScreen ProjectConfigFile ProjectDaemons ProjectDefaults ProjectGovernance ProjectLaunch ProjectMain ProjectNews ProjectNotices ProjectOptions ProjectPapers ProjectPlan ProjectSecurity ProjectSelect ProjectSkin ProjectSpecificPrefs ProjectSponsors ProjectTasks ProofOfOwnership Proposal_ProjectSimpleAccountCreation ProtectionFromSpam Proxy servers ProxyServer PyMw PythonAppDev PythonApps PythonFramework PythonMw PythonMysql QuickStart RecentChanges Reduce_usage_of_authenticator Reduce_usage_of_authenticator_implementation ReleaseNotes RemoteInputFiles RemoteJob RemoteJobs RemoteLogs RemoteOutputFiles RemoteOverview Reporting client bugs ResearchProjects RightToErasure RpcAuth RpcPolicy RpcProtocol RpmSpec Running Linux apps on BOINC RuntimeEstimation SandBox SandboxUser SchedMatch Scientist interface ScreensaverEnhancements ScreensaverLogic SecureHttp SecurityIssues SendFile Server release notes Server trouble‐shooting ServerComponents ServerDirs ServerIntro ServerSecurity ServerStatus ServerTestInstructions ServerUpdates Simple view Simple attach usage SimpleAttach SingleJob SingleJobImpl SkinExamples SoftwareAddon SoftwareDevelopment SoftwarePrereqsUnix SoftwareTesting SolarisClient SolrIntegration Source code map SourceCode SourceCodeGit SourceCodeGit_Commands SourceCodeGit_Windows SourceCodeGit_WindowsKeygen SourceCodeGit_WorkFlow SourceCodeSvn Sporadic Applications Standard assimilators Standard validators StartTool Starting BOINC on boot (Unix) StatsXml StatusApi StolenComputers Stop or start BOINC daemon after boot StripChart StyleSheets SuperHost TeamDiscussion TeamImport Teams TemplateImages TermsOfUse The BOINC out of box experience The BOINC test drive ToolUpgrade Tools for MacOS TranslateIntro TranslateProject Translate_Coordination TranslationSystem TreeThreader TrickleApi TrickleImpl TrickleMessages TroubleshootClient TroubleshootClient_New Troubleshooting Tutorial_BOINCApplicationDevelopmentLifecycle Tutorial_DeployingVMApplications UnixClientPackage UnixProjectPackage UpdateVersions UploadStatistics Usage rules User manual UserJobs UserOptInConsent Using BOINC with modem, ISDN and VPN connections UsingSvn ValidationLowLevel Validators in C Validators in scripting languages Validators VboxApps Vboxwrapper release notes VersionDiff VersionHistory VersionPathSorter VirtualBox Plan VirtualBox VirtualCampusSupercomputerCenter VirtualMachines Virtualbox Shared Directories VmApps VmCompatibility VmServer Volunteer VolunteerComputing VolunteerDataArchival VolunteerRecruit VolunteerStorage WSL apps WatchDog Weak account key WebCache WebConfig WebForum WebResources WebRpc WebSubmit WebTemplateProposal WhyUseBoinc WikiTodo WinMulticore WindowsIssues WordPressInt WorkDistribution WorkFetchMaxConcurrent WorkGeneration WorkShop07 WorkShop07_BoincGrid WorkShop07_BoincSched WorkShop07_InterpretedApps WorkShop07_PubBoincOne WorkShop07_PubBoincTwo WorkShop07_SecurityGroup WorkShop07_SimplifyApp WorkShop07_Summary WorkShop07_VirtualMachines WorkShop07_WebCode WorkShop08 WorkShop08_WorkshopProceedings WorkShop09 WorkShop09_BatchSched WorkShop09_InterprocComm WorkShop09_ScientistUsability WorkShop09_UserIssues WorkShop09_VmApps WorkShop10 WorkShop10_VmApps WorkShop10_VolunteerIssues WorkShop11 WorkShop11_HackFest WorkShop11_HackFest_Android WorkShop11_MultiUser WorkShop12 WorkShop12_WorkshopSummary WorkShop13 WorkShop13_HackfestNotes WorkShop14 WorkShop18 WorkShop19 Worker release notes WorldWideLexicon Wrapper release notes WrapperApp XaddTool XmlFormat XmlNotes XmlStats test_RunningBoinc
3 TroubleshootClient_New
David Anderson edited this page 2024-09-12 12:58:32 -07:00
Table of Contents

Troubleshooting BOINC

DEPRECATED - USE MEDIAWIKI

Problems installing BOINC

  • The installer failed.
  • The installation completed, but BOINC doesn't work.
    • Jump to the troubleshooting section for the error given by BOINC.

BOINC won't start

Problems while running BOINC

If BOINC isn't working properly, there are two places to look for problems:

Preferences

Often, BOINC will be working as expected, but simply not doing what you want. Some preference settings will stop BOINC from doing work entirely. Check the messages if this is the case. Otherwise, review your preferences looking for settings that may cause the problem you see. As a last resort, reset your preferences to the defaults.

Messages

BOINC logs many messages informing you what is happening. If BOINC isn't running properly, there should be an error message shown in the message log.

Use the error reference to diagnose and fix the problem based on the error message.

Problems attaching to a project

Check your account name and password and try again

If your account name contains unusual characters, you may get this error even though you typed the name correctly. Rename your account to use [WikiPedia:ASCII] only, then try again. Once you have attached successfully, you can reset the account name to the original value.

Project temporarily unavailable

If you try to attach to a project that's down, you'll get this error. Wait a while, then try again.

Network communication failure

This means BOINC can't do any communication at all. Check the common network problems.

BOINC is crashing

Crashes are rare, and if you are unlucky enough to experience a crash (or repeated crashes) then the developers would like to learn from them and help you if possible. First, check for outstanding crash problems, then use the instructions for reporting crashes.

TicketQuery TicketQuery

BOINC Manager crashed

BOINC Manager may crash with an error message, or it may simply vanish. If an error message is displayed, try to write it down.

The core client crashed

Usually when the core client crashes, BOINC Manager will show a "not connected" error.

Further Help

If you have a problem with a particular project, go to the 'Questions and Answers' area of the project's web site. You may find the solution to your problem. If not, post it there, and you'll get help from other users. If the problem persists, use the BOINC Manager to 'reset' that project. This will erase any tasks in progress and start from scratch.

If these troubleshooting steps don't solve your problem:

Report a Bug

If all else fails, you may need to report a bug. Bug reports are not for general troubleshooting. Please discuss the bug on the BOINC message boards and gather as much information as you can before submitting your report.

Home