mirror of https://github.com/kivy/kivy.git
46 lines
2.2 KiB
Markdown
46 lines
2.2 KiB
Markdown
# Contacting the Kivy Team
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Are you having trouble using the Kivy framework, or any of its related
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projects? Is there an error you don't understand? Are you trying to figure out
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how to use it? We have volunteers who can help!
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Before you start, please read our [FAQ](FAQ.md): It is the fastest way to solve
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the most common problems.
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The [Kivy Discord Server](https://chat.kivy.org) allows you to chat with people
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in real-time and share code snippets. There are several channels marked for
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support (if you aren't sure which to use, try #support1).
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Please **hang around** in Discord for an answer. We are mostly based in Europe,
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so take into account any timezone issues. If you leave before a response, we
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can't get back to you.
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[Kivy's GitHub Discussions](https://github.com/orgs/kivy/discussions) is
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another forum where support questions are welcome, and our volunteers are
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listening. If it takes more time to consider an answer, you will be notified
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when you get a response.
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You might like to check our issue trackers out on GitHub. There is the main
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[Kivy issue tracker](https://github.com/kivy/kivy/issues), and one for each Kivy subproject. Feel free to check
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if others have had the same problem as you, but please don't submit a bug report
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until it is confirmed as very likely to be a bug in Kivy. (New feature requests
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are welcome.) Please ask us for help at one of the above forums about what
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to check and what information to include before submitting an issue.
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There are also independent communities on
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[StackOverflow](https://stackoverflow.com/questions/tagged/kivy) and
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[Reddit](https://www.reddit.com/r/kivy/) that accept Kivy-related support
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requests.
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## Other Ways to Contact Us
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The Kivy team is built of volunteer developers like you, and we always need
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more help.
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If you want to give back to the community, please see our [Contribution
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Guide](CONTRIBUTING.md) for plenty of ideas about you can help out with your
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time, no matter your level of expertise.
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If you would like to help with your wallet or purse instead, we gratefully
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accept [backers and sponsors and donations](https://opencollective.com/kivy). Come and talk to us on [Kivy Discord Server](https://chat.kivy.org) if you have
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questions. |