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Contacting the Kivy Team
Are you having trouble using the Kivy framework, or any of its related projects? Is there an error you don't understand? Are you trying to figure out how to use it? We have volunteers who can help!
Before you start, please read our FAQ: It is the fastest way to solve the most common problems.
The Kivy Discord Server allows you to chat with people in real-time and share code snippets. There are several channels marked for support (if you aren't sure which to use, try #support1).
Please hang around in Discord for an answer. We are mostly based in Europe, so take into account any timezone issues. If you leave before a response, we can't get back to you.
Kivy's GitHub Discussions is another forum where support questions are welcome, and our volunteers are listening. If it takes more time to consider an answer, you will be notified when you get a response.
You might like to check our issue trackers out on GitHub. There is the main Kivy issue tracker, and one for each Kivy subproject. Feel free to check if others have had the same problem as you, but please don't submit a bug report until it is confirmed as very likely to be a bug in Kivy. (New feature requests are welcome.) Please ask us for help at one of the above forums about what to check and what information to include before submitting an issue.
There are also independent communities on StackOverflow and Reddit that accept Kivy-related support requests.
Other Ways to Contact Us
The Kivy team is built of volunteer developers like you, and we always need more help.
If you want to give back to the community, please see our Contribution Guide for plenty of ideas about you can help out with your time, no matter your level of expertise.
If you would like to help with your wallet or purse instead, we gratefully accept backers and sponsors and donations. Come and talk to us on Kivy Discord Server if you have questions.