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+## Wagtail Slack
+
+The Wagtail Slack workspace is open to all users and developers of Wagtail. To join, head to: https://wagtail.io/slack/ 
+
+When posting to the group, please be respectful of people's time and attention - remember that this is a community resource, not a tech support hotline. In particular, please refrain from using **@here** notifications if your message doesn't absolutely need the attention of several hundred people!
+
+## #support
+
+Support queries about working with Wagtail should be directed to the #support channel. Support is provided by members of the Wagtail community on a voluntary basis, and we cannot guarantee that questions will be answered quickly (or at all). If you want to see this resource succeed, please consider sticking around to help out!
+
+Please keep in mind that many of Wagtail's core and expert developers prefer to handle support queries through [Stack Overflow](https://stackoverflow.com/questions/tagged/wagtail), since the non-realtime format encourages more structured and fully-formed questions. Asking questions on Stack Overflow requires more up-front effort (see Stack Overflow's advice on [how to ask a good question](https://stackoverflow.com/help/how-to-ask)), but you may well find you get a better response as a result.