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Updated Slack (markdown)

Thibaud Colas 2020-06-12 06:08:18 +01:00
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Slack.md

@ -4,10 +4,15 @@ The Wagtail Slack workspace is open to all users and developers of Wagtail. To j
When posting to the group, please be respectful of people's time and attention - remember that this is a community resource, not a tech support hotline. In particular, please avoid using **@here** notifications, unless your message _absolutely_ needs the attention of several hundred people!
As an alternative to Slack, there are also [Matrix rooms](https://riot.im/app/#/room/#wagtail:matrix.org) for Wagtail users and developers.
## #support
Support queries about working with Wagtail should be directed to the #support channel. Support is provided by members of the Wagtail community on a voluntary basis, and we cannot guarantee that questions will be answered quickly (or at all). If you want to see this resource succeed, please consider sticking around to help out!
Please keep in mind that many of Wagtail's core and expert developers prefer to handle support queries through [Stack Overflow](https://stackoverflow.com/questions/tagged/wagtail), since the non-realtime format encourages more structured and fully-formed questions. Asking questions on Stack Overflow requires more up-front effort (see Stack Overflow's advice on [how to ask a good question](https://stackoverflow.com/help/how-to-ask)), but you may well find you get a better response as a result.
## Alternatives
Here are unofficial communication channels where you can find Wagtail users and developers:
- [#wagtail Matrix rooms](https://riot.im/app/#/room/#wagtail:matrix.org)
- [/r/WagtailCMS](https://www.reddit.com/r/WagtailCMS/)