diff --git a/docs/docs/troubleshooting.md b/docs/docs/troubleshooting.md index b98dbf23..78a97c30 100644 --- a/docs/docs/troubleshooting.md +++ b/docs/docs/troubleshooting.md @@ -53,7 +53,7 @@ Please then copy/paste the logs and post them either in our [Discord support cha
-#### Web UI frozen or not loading / website errors / general errors +#### All other errors First, run the [update script](update_server.md#updating-to-the-latest-rmm-version) with the `--force` flag.
This will fix permissions and reinstall python/node packages that might have gotten corrupted. @@ -61,10 +61,15 @@ First, run the [update script](update_server.md#updating-to-the-latest-rmm-versi ./update.sh --force ``` +Check the debug log from the web UI: **File > Debug Log** + +Open your browser's dev tools (ctrl + shift + j on chrome) and check the Console tab for any errors + Check all the systemd services that the rmm uses to function and check to make sure they're all active/running and enabled: ```bash sudo systemctl status rmm +sudo systemctl status daphne sudo systemctl status celery sudo systemctl status celerybeat sudo systemctl status nginx