---
name: Bug/Issue report
about: Create a report to help us improve
labels: bug-report,needs-triage

---

If you haven't already, be sure to check the **How-to Report an Issue page** before reporting an issue: https://docs.synclounge.tv/how-tos/report-an-issue/

Please complete the following when reporting a bug/an issue.

### Web App
You can remove this section if your issue isn't related to the Web App

**System Details**

- Operating System:
- Web Browser name and version:

**Plex Media Server details**

- Version:
- Operating System (Windows/Linux/Mac):
- Running in Docker? (Yes/No):
- Location (Local/Remote):
- Remote Access Enabled (Yes/No)?:

**Plex Client details**

- Name:
- Version:
- Network connection (Wired/Wifi):
- Platform:

### Self-Hosting
You can remove this section if your issue isn't related to Self-Hosting

**System Details**

- Operating System:

**SyncLounge Details**

- Running in Docker? (Yes/No):
- Using a Reverse Proxy (Yes/No):
    If Yes, which Reverse Proxy (Nginx, Apache, Caddy, etc.):

### Issue information

**To Reproduce**
Steps to reproduce the behavior:

- Go to '...'
- Click on '....'
- Scroll down to '....'
- See error

**Describe your bug/issue**
Please describe the bug/your issue below. If applicable, add screenshots to help explain your problem.