diff --git a/doc/sources/installation/installation.rst b/doc/sources/installation/installation.rst index e441fe1a1..db3bd4a76 100755 --- a/doc/sources/installation/installation.rst +++ b/doc/sources/installation/installation.rst @@ -53,7 +53,6 @@ Please refer to the installation instructions for your specific platform: installation-linux installation-android installation-rpi - troubleshooting-osx .. _installation_devel: diff --git a/doc/sources/installation/troubleshooting-osx.rst b/doc/sources/installation/troubleshooting-osx.rst deleted file mode 100755 index 6ad9ee755..000000000 --- a/doc/sources/installation/troubleshooting-osx.rst +++ /dev/null @@ -1,94 +0,0 @@ -.. _troubleshooting-osx: - -Troubleshooting on OS X -=========================== - -Having trouble installing Kivy on OS X? This page contains issues - -"Unable to find any valuable Window provider" Error ---------------------------------------------------- - -If you get an error like this:: - - $ python main.py - [INFO ] Kivy v1.8.0-dev - [INFO ] [Logger ] Record log in /Users/audreyr/.kivy/logs/kivy_13-07-07_2.txt - [INFO ] [Factory ] 143 symbols loaded - [DEBUG ] [Cache ] register with limit=None, timeout=Nones - [DEBUG ] [Cache ] register with limit=None, timeout=60s - [DEBUG ] [Cache ] register with limit=None, timeout=Nones - [INFO ] [Image ] Providers: img_imageio, img_tex, img_dds, img_pil, img_gif (img_pygame ignored) - [DEBUG ] [Cache ] register with limit=1000, timeout=60s - [DEBUG ] [Cache ] register with limit=1000, timeout=3600s - [DEBUG ] [App ] Loading kv <./pong.kv> - [DEBUG ] [Window ] Ignored (import error) - [DEBUG ] [Window ] Ignored (import error) - [WARNING] [WinPygame ] SDL wrapper failed to import! - [DEBUG ] [Window ] Ignored (import error) - [DEBUG ] [Window ] Ignored (import error) - [CRITICAL] [Window ] Unable to find any valuable Window provider at all! - [CRITICAL] [App ] Unable to get a Window, abort. - -Then most likely Kivy cannot import PyGame for some reason. Continue on to the next section. - -Check for Problems with Your PyGame Installation ------------------------------------------------- - -First, check that you have a working version of PyGame. - -Start up the interactive Python interpreter and try to import pygame:: - - $ python - Python 2.7.3 (v2.7.3:70274d53c1dd, Apr 9 2012, 20:52:43) - [GCC 4.2.1 (Apple Inc. build 5666) (dot 3)] on darwin - Type "help", "copyright", "credits" or "license" for more information. - Python 2.7.3 (v2.7.3:70274d53c1dd, Apr 9 2012, 20:52:43) - Type "copyright", "credits" or "license" for more information. - >>> import pygame - -If you can import pygame without problems, then skip to the next section. - -But if you get an error, then PyGame is not working as it should. - -Here's an example of a PyGame error:: - - ImportError Traceback (most recent call last) - in () - ----> 1 import pygame - - /Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/site-packages/pygame/__init__.py in () - 93 - 94 #first, the "required" modules - ---> 95 from pygame.base import * - 96 from pygame.constants import * - 97 from pygame.version import * - - ImportError: dlopen(/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/site-packages/pygame/base.so, 2): Symbol not found: _SDL_EnableUNICODE - Referenced from: /Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/site-packages/pygame/base.so - Expected in: flat namespace - in /Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/site-packages/pygame/base.so - -And here is another example of a PyGame error:: - - ImportError Traceback (most recent call last) - in () - ----> 1 import pygame - - /Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/site-packages/pygame/__init__.py in () - 93 - 94 #first, the "required" modules - ---> 95 from pygame.base import * - 96 from pygame.constants import * - 97 from pygame.version import * - - ImportError: dlopen(/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/site-packages/pygame/base.so, 2): no suitable image found. Did find: - /Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/site-packages/pygame/base.so: no matching architecture in universal wrapper - -The easiest way to resolve these PyGame import errors is: - -1. Delete the ``pygame`` package. (For example, if you get the error above, - delete /Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/site-packages/pygame/ - and the accompanying egg. -2. Try installing a PyGame binary for your version of OS X. Download it - from http://www.pygame.org/download.shtml. -3. Repeat this process and try different PyGame OS X binaries until you find one that works.