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faq: extend the pygame parachute crash for devs
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@ -17,10 +17,22 @@ Fatal Python error: (pygame parachute) Segmentation Fault
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Most of time, this issue is due to an usage of old graphics driver. Install the
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latest graphics driver available for your graphics card, and it could be ok.
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if not, please report a detailed issue on github by following the instructions
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If not, this means you have probably triggered some OpenGL code without an
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available OpenGL context. If you are loading images, atlases, using graphics
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instructions, you must spawn a Window first::
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# method 1 (preferred)
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from kivy.base import EventLoop
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EventLoop.ensure_window()
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# method 2
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from kivy.core.window import Window
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If not, please report a detailed issue on github by following the instructions
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in the :ref:`reporting_issues` section of the :doc:`contribute` documentation.
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This is very important for us because that kind of error can be very hard
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to debug. Give us all the informations you can give about your environment and execution.
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This is very important for us because that kind of error can be very hard
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to debug. Give us all the informations you can give about your environment and
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execution.
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undefined symbol: glGenerateMipmap
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