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Edit Contact Us page in docs (#8442) 

In accordance with discussion #8424.
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Contact Us Contact Us
========== ==========
You can contact us in several different ways: Are you having trouble using the Kivy framework, or any of its related projects? Is
there an error you don't understand? Are you trying to figure out how to use it? We
have volunteers who can help!
Before you start, please read our :ref:`FAQ <faq>`:
It is the fastest way to solve the most common problems.
Issue Tracker The `Kivy Discord Server <https://chat.kivy.org>`_ allows you to chat with people in
------------- real-time and share code snippets. There are several channels marked for support (if
you aren't sure which to use, try #support1).
If you have found an issue with the code or have a feature request, please see Please **hang around** in Discord for an answer. We are mostly based in Europe, so
our `issue tracker <https://github.com/kivy/kivy/issues>`_. If there is no issue take into account any timezone issues. If you leave before a response, we can't get
yet that matches your inquiry, feel free to create a new one. Please make sure back to you.
you receive the mails that github sends if we comment on the issue in case we
need more information.
For bugs, please provide all the information necessary, like the operating
system you're using, the **full error message** or any other logs, a description
of what you did to trigger the bug and what the actual bug was,
as well as anything else that might be of interest. Obviously, we can only help
if you tell us precisely what the actual problem is.
`Kivy's GitHub Discussions <https://github.com/orgs/kivy/discussions>`_ is another
forum where support questions are welcome, and our volunteers are listening. If it
takes more time to consider an answer, you will be notified when you get a response.
Mail You might like to check our issue trackers out on GitHub. There is the main
---- `Kivy issue tracker <https://github.com/kivy/kivy/issues>`_, and one for each Kivy
subproject. Feel free to check if others have had the same problem as you, but please
don't submit an issue until it is confirmed as very likely to be a bug in Kivy. Ask
us for help at one of the above forums before submitting an issue.
For users of our framework, there is a mailing list for support inquiries on the There are also independent communities on
`kivy-users Google Group <https://groups.google.com/group/kivy-users>`_. Use `StackOverflow <https://stackoverflow.com/questions/tagged/kivy>`_ and
this list if you have issues with your Kivy-based app. `Reddit <https://www.reddit.com/r/kivy/>`_ that accept Kivy-related support requests.
We also have a mailing list for matters that deal with development of the actual
Kivy framework code on the
`kivy-dev Google Group <https://groups.google.com/group/kivy-dev>`_.
Other Ways to Contact Us
========================
Discord The Kivy team is built of volunteer developers like you, and we always need more help.
---------
**Kivy on Discord at https://chat.kivy.org** If you want to give back to the community, please see our
:ref:`Contribution Guide <contributing>`.
for plenty of ideas about you can help out with your time, no matter your level of expertise.
Discord is great for real-time communication, but please make sure to **wait** after If you would like to help with your wallet or purse instead, we gratefully accept
you asked your question. If you just join, ask and quit we have **no way** of `backers and sponsors and donations <https://opencollective.com/kivy>`_. Come and talk to
knowing who you were and where we're supposed to send our answer. Also, keep us on `Discord <https://chat.kivy.org>`_ if you have questions.
in mind we're mostly based in Europe, so take into account any timezone issues.
If you're unlucky more than once, try the mailing list.
If you don't have the Discord app, you can also use
`Discord's web client <https://chat.kivy.org>`_, but please, don't leave
too soon. Just make sure to ask on the ``support`` channels.
Please read our
`Community Guidelines <https://github.com/kivy/kivy/wiki/Community-Guidelines/>`_
before asking for help on the mailing list or Discord channel.