docs: add 'contact us' document

doc/sources/contact.rst

@@ -0,0 +1,42 @@
+.. _contact:
+
+Contact Us
+==========
+
+You can contact us in several different ways:
+
+    Issue Tracker
+        If you found an issue with the code or have a feature request,
+        please see our `issue tracker <https://github.com/tito/kivy/issues>`_.
+        If there is no issue yet that matches your inquiry, feel free to
+        create a new one. Please make sure you receive the mails that
+        github sends if we comment on the issue in case we need more
+        information.
+        For bugs, please provide all the information necessary, like the
+        operating system you're using, the **full error message** or any
+        other logs, a description what you did to trigger the bug and what
+        the actual bug was, and anything else that might be of interest.
+        We can only help if you precisely tell us what the actual problem
+        is.
+
+    Mail
+        We have a mailing list for developers
+        `on Google Groups <https://groups.google.com/group/kivy-dev>`_.
+
+    IRC
+        #kivy on irc.freenode.net
+
+        IRC is great for real-time communication, but please make sure to
+        **wait** after you asked your question.
+        If you just join, ask and quit we have **no way** of knowing who
+        you were and where we're supposed to send our answer to.
+        Also, keep in mind we're mostly based in Europe, so take into
+        account any timezone issues.
+        If you're unlucky more than once, try the mailing list.
+
+        If you don't have an IRC client, you can also use
+        `Freenode's web chat <http://webchat.freenode.net/>`_, but please,
+        don't close the browser window too soon. Just enter ``#kivy`` in
+        the channels field.
+
+        

doc/sources/contents.rst.inc

@@ -14,6 +14,7 @@ stunning applications in short time using the framework.
     guide-index.rst
     architecture.rst
     contribute.rst
+    contact.rst
 
 
 API Reference

doc/sources/index.rst

@@ -18,6 +18,9 @@ We also have a list of :ref:`faq`.
 
 If you want to contribute to Kivy, make sure to read :ref:`contributing`.
 
+If your concern isn't addressed in the documentation, feel free to
+:ref:`contact`.
+
 .. include:: contents.rst.inc